Legal

Terms & Conditions and Policies

Topuz & Partners LTD · Global Doctor Review · Last updated 9 July 2026

Terms of Use

IMPORTANT — PLEASE READ CAREFULLY. THESE TERMS APPLY TO ALL USERS OF THIS WEBSITE AND ITS ASSOCIATED APPLICATIONS. A SEPARATE SECTION ADDRESSING COMMERCIAL CUSTOMERS IS SET OUT IN SECTION 10 BELOW.

1. Introduction and Scope

Topuz & Partners LTD (also acting on behalf of its subsidiaries and affiliates, collectively "Topuz & Partners", "we", "us" or "our") provides access to the website located at globaldoctorreview.com and any associated mobile application (the "Website"), subject to these Terms of Use ("Terms").

These Terms apply to all persons who access or use the Website, whether as a member of the public, a patient, a visitor, or as a commercial customer of Topuz & Partners. For the avoidance of doubt:

(a)Parts 1 to 9 and 11 to 12 of these Terms apply to all users of the Website;
(b)Part 10 contains additional terms that apply specifically to commercial customers of Topuz & Partners and should be read in conjunction with the Governing Services Agreement ("GSA") and any applicable Service Specific Terms ("SSTs").

Additional service-specific terms apply to certain Services ("Service-Specific Terms"). Certain country-specific terms may also apply to you depending on your location ("Country-Specific Terms"). We refer to the Service-Specific Terms and Country-Specific Terms collectively as "Additional Terms." To the extent any conflict exists between these Terms and any Additional Terms, the Additional Terms prevail with respect to the Services for which they apply.

Topuz & Partners reserves the right to amend or update these Terms at any time. The current version will always be accessible on the Website. Continued use of the Website following any amendment constitutes acceptance of the revised Terms. Where a user is a commercial customer, the notice provisions set out in the GSA apply to material modifications of the Terms as they relate to that commercial relationship.

2. Acceptance of Terms

By accessing or using this Website, you acknowledge that you have read and understood these Terms and you accept and agree to be bound by them. You also agree to comply with all laws and regulations applicable to your use of this Website and your activities carried out through it.

If you do not agree to these Terms, you must not use this Website.

Topuz & Partners hereby gives formal notice that any person found to be guilty of any abuse of this Website is liable to be pursued for any damage caused, and furthermore any damage caused to the intellectual property rights of Topuz & Partners.

3. Intellectual Property

All content published on this Website, including but not limited to text, graphics, rankings, reports, data, research, images, logos and software, is the property of Topuz & Partners or its licensors and is protected by applicable intellectual property laws.

Material displayed on the Website may not be copied, reproduced, republished, transmitted, distributed or otherwise exploited for any commercial or public purpose without the prior written permission of Topuz & Partners. Personal, non-commercial use is permitted provided that all copyright and proprietary notices are retained.

4. Acceptable Use

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others. Without limitation, you must not:

(a)use the Website in any way that violates any applicable local, national or international law or regulation;
(b)scrape, harvest, extract or systematically collect data from the Website by automated means or otherwise, without the prior written consent of Topuz & Partners;
(c)use the Website to transmit any unsolicited or unauthorised advertising or promotional material;
(d)impersonate any person or entity, or falsely state or otherwise misrepresent your identity or affiliation;
(e)introduce any virus, malware, spyware or other technically harmful material;
(f)attempt to gain unauthorised access to any part of the Website, the server on which it is hosted, or any other server, computer or database connected to it;
(g)attack the Website via a denial-of-service attack or distributed denial-of-service attack;
(h)submit, publish or transmit any content that is unlawful, defamatory, fraudulent, or misleading, or that infringes any third-party rights;
(i)use the Website to make false, misleading or unsubstantiated claims about any healthcare institution, physician, agency or organisation listed thereon;
(j)use any information obtained from the Website to contact, harass or solicit any listed institution, physician or individual without their consent.

Topuz & Partners reserves the right to suspend or terminate access to the Website for any user found to be in breach of this Acceptable Use policy, without notice and without liability.

5. Disclaimers and Limitation of Liability

Topuz & Partners makes no representation, warranty or endorsement of any kind regarding the quality, safety, suitability or legality of the services or products provided by any healthcare institutions, physicians, health tourism agencies, insurance companies or other organisations that may appear on this Website. The presence of any institution or individual on this Website does not constitute a recommendation, approval or guarantee by Topuz & Partners.

Information on this Website is provided for general informational purposes only. It does not constitute medical, legal, financial or professional advice of any kind. To the fullest extent permitted by applicable law, Topuz & Partners excludes all liability for any direct, indirect, incidental, consequential, special or exemplary loss or damage arising out of or in connection with:

(a)your use of, or inability to use, this Website or its content;
(b)any reliance placed on information contained on or accessible via this Website;
(c)any decision made or action taken in reliance on rankings, evaluations or other content published by Topuz & Partners;
(d)any interruption, suspension or termination of the Website;
(e)any third-party content linked to or accessible from this Website.

Nothing in these Terms excludes or limits Topuz & Partners' liability for: (i) death or personal injury caused by its negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that cannot lawfully be excluded or limited under applicable law, including under the Unfair Contract Terms Act 1977.

6. Information About Listed Institutions

The healthcare institutions, physicians, health tourism agencies, and insurance companies listed on our Website are institutions accredited by the relevant authorities in their respective jurisdictions.

Information relating to these institutions is compiled from publicly available records of regulatory bodies, content published by the institutions themselves, or experiences shared by individuals such as patients, policyholders or tourists.

Whilst reasonable efforts are made to keep this information up to date, data available both from Topuz & Partners and from the relevant regulatory bodies may not always be current, accurate or complete. Visitors are responsible for verifying the accuracy and validity of any information before relying upon it, by contacting the relevant institution or organisation directly.

Topuz & Partners provides no guarantee as to the accuracy, completeness or currency of such information and shall not be responsible for any loss or damage arising from decisions or actions taken in reliance on this information. Our company is not the representative of these institutions or organisations and does not provide any form of intermediation services on their behalf.

7. Rankings and Evaluations

Any rankings and evaluations published on the Website are prepared by Topuz & Partners based on independent and objective metrics, including patient satisfaction surveys, publicly available data and statistical analyses. These rankings are provided for general informational purposes only and do not constitute advice, approval, recommendation or a guarantee in respect of any institution, organisation or physician.

Visitors are responsible for conducting their own independent research in line with their needs and expectations and for making final decisions based on their own assessments. Topuz & Partners shall not be liable for any loss, damage or dissatisfaction arising from choices made in reliance on such rankings or evaluations.

8. Commercial Services

Topuz & Partners may provide certain services — such as reporting, data analysis, visibility enhancement, and promotional services — to organisations including healthcare institutions, insurance companies, agencies and similar business partners that request such services or hold a membership. These services are provided under a separate contract or membership arrangement with the relevant institution or organisation.

Any content, promotion or reporting activities carried out within the scope of such commercial arrangements are independent of the general information presented on the Website and should not be confused with information intended for visitors.

Commercial or promotional services provided by Topuz & Partners shall in no way have any positive or negative effect on the position of, or our assessment of, any institution within the rankings. Topuz & Partners upholds the principles of impartiality, transparency and independence both in information made available to the public and in services provided under membership arrangements.

9. Medical Emergency Notice

This Website does not provide medical advice or emergency assistance of any kind. The content published on this Website is for informational purposes only and should not be used as a substitute for professional medical advice, diagnosis or treatment.

In the event of a medical emergency, please immediately contact the emergency services in your area (e.g., 112 in Turkey and across the EU, 999 in the United Kingdom).

10. Additional Terms for Commercial Customers

This section applies to commercial customers of Topuz & Partners who have entered into a Governing Services Agreement ("GSA") and/or Service Specific Terms ("SSTs"). It does not apply to general visitors or patients using this Website.

10.1 Relationship Between These Terms and the GSA

If you are a commercial customer of Topuz & Partners and have executed a GSA, these Terms apply to your use of the Website and are supplemental to your GSA. In the event of any conflict between these Terms and your GSA, the following order of precedence applies: (1) the applicable Order Form; (2) the GSA; (3) the applicable SSTs; (4) these Terms.

10.2 Acceptance by Commercial Customers

By accessing this Website as a commercial customer, or by executing a document that references these Terms, you acknowledge that you have read and understood these Terms and you irrevocably accept and agree to be bound by them on behalf of the organisation you represent. You represent and warrant that you have the authority to bind that organisation to these Terms. In such cases, "you" and "your" refer to that organisation.

10.3 Eligibility for Commercial Services

Topuz & Partners' paid Services are designed for, and intended for purchase and use by, sole practitioners, entities and organisations for business, medical and professional purposes. They are not intended for use by consumers for personal, family or household use.

10.4 Account Access and Credentials

Where you or the entity through which you have been provided a log-in ID and password have subscribed to certain content or services on this Website by way of executing a written agreement (in the form of an addendum, Order Form or otherwise), your use of this Website is subject to the terms of that agreement in addition to these Terms. By accessing this Website using such credentials, you acknowledge that you have read and are bound by the applicable agreement. If you require a copy of your agreement, please contact your organisation's contract administrator or your designated Topuz & Partners Contact Person.

10.5 Country-Specific Terms

Certain country-specific terms may apply to commercial customers located outside the United Kingdom and the European Union. Where applicable, such terms will be specified in the relevant Order Form or notified to you by your Topuz & Partners Contact Person.

11. Definitions

Some of the terminology used on Topuz & Partners webpages has statutory definitions. Consult the applicable statute in its original language for the exact definition. In this respect, the following terms have the following meanings:

(a)"Healthcare Institutions" refers to in-patient treatment institutions, such as medical centres, polyclinics, physical therapy and rehabilitation institutions, physicians' offices (private practices), oral and dental health hospitals, oral and dental health centres, oral and dental health polyclinics, and oral and dental health offices.
(b)"Hospitals" (in-patient treatment institutions) are establishments where patients and injured persons, those suspected of illness, and those who wish to have their health condition checked are examined, diagnosed, treated and rehabilitated on an out-patient or in-patient basis, and where childbirth services are also provided.
(c)"Oral and Dental Centres" are independent healthcare institutions, with a minimum capacity of ten (10) dental units, that provide preventive and curative oral and dental health services across all branches of dentistry, including out-patient and, when necessary, in-patient examination, testing, diagnosis and treatment, as well as advanced diagnostic and therapeutic procedures. Such centres may also operate affiliated dental treatment and prosthetics centres and dental polyclinics under their administrative and financial responsibility.
(d)"Medical Centre" means a healthcare institution established and operated with at least five (5) specialist physicians, in not fewer than two (2) different branches of specialty.
(e)"Physical Therapy and Rehabilitation Centre" covers both physical therapy centres and residential physical therapy and rehabilitation centres (such as thermal treatment, disability care, and elderly care centres).
(f)"Polyclinic" operates with a minimum of two (2) and a maximum of four (4) physician staff positions.
(g)"Private Practice" (Muaynehane) means a healthcare institution established and operated independently by a physician to practise medicine on a self-employed basis. The term private practice is sometimes included within the scope of healthcare institution; where special emphasis is required, it is referred to separately.
(h)"Health Tourism Agency" (Health Intermediary Institution) means an organisation operated by a legal entity holding an authorisation certificate, which provides consultancy to international health tourists, their attendants and relatives within the scope of international health tourism services, and which carries out activities for the arrangement of healthcare facilities, accommodation, transportation and transfer services.

(i) "Insurance Companies" and "Insurance Agencies":

(1) Insurance Company means an organisation authorised by the competent public authority in the country of operation to provide insurance coverage and to collect premiums in the field of insurance.
(2) Insurance Agency means a person who, without having the status of a commercial representative, commercial proxy, sales officer or employee, on the basis of a contract and within a specified place or region, habitually intermediates insurance contracts on behalf and for the account of insurance companies or concludes such contracts in their name, carries out preparatory work before the conclusion of the contract, and assists in the performance of the contract and in the payment of indemnities.

12. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

Nothing in this clause limits the right of Topuz & Partners to bring proceedings against any user in any other jurisdiction where such proceedings are necessary or appropriate for the enforcement of these Terms or the protection of Topuz & Partners' rights.

For any queries regarding these Terms of Use, please contact us at legal@globaldoctorreview.com.

Code of Business Conduct and Ethics

We are an organisation guided by a strong set of values. These values are not merely aspirational words — they serve as fundamental principles that shape the way we operate. They reflect what we expect of ourselves and one another, influencing our decisions and defining our culture.

I. Purpose+

This Code of Business Conduct and Ethics was adopted to further the Company's commitment to conducting its business with honesty and integrity. It applies to all employees, independent contractors, officers and directors of Topuz & Partners and its affiliates. It aims to ensure fair and accurate financial reporting, ethical conduct, timely reporting of breaches, honest behaviour including the management of conflicts of interest, a culture of honesty and accountability, and the prevention of misconduct.

II. Financial Reports and Other Records+

Team members are responsible for accurate and complete reporting of financial information within their areas of responsibility. Books, records, accounts, and financial statements must be maintained with reasonable detail and must accurately, fairly, and completely reflect the transactions and events to which they relate. No false or misleading entries may be made in Company records under any circumstances.

III. Conflicts of Interest+

A conflict of interest arises when an activity or personal interest is incompatible with or contrary to the best interests of the Company. Team members must not use their position to secure improper personal benefits. Any situation, transaction, or relationship that may result in an actual or potential conflict of interest must be disclosed to the Company and avoided, unless expressly approved.

IV. Corporate Opportunities+

Team members have a duty to act in the best interests of the Company. They must not exploit business opportunities that come to their attention through the use of Company property, information, or their position, unless the opportunity has first been offered to the Company and formally declined.

V. Protection of Assets, Confidentiality & Communications+

All team members have a duty to protect the Company's assets. In the course of their work, team members may become privy to confidential or proprietary information. They are expected to maintain the confidentiality of such information, use it solely for authorised business purposes, and limit sharing to individuals who require access for legitimate business reasons. This obligation continues after employment with the Company has ended.

VI. Fair Dealing+

The Company does not seek competitive advantages through illegal or unethical business practices. Each team member should endeavour to deal fairly with the Company's customers, service providers, suppliers, competitors, and team members. No team member should take unfair advantage of anyone through manipulation, concealment, abuse of privileged information, or misrepresentation of material facts.

VII. Compliance with Laws, Rules & Regulations+

All team members are expected to comply with all applicable laws when performing their duties on behalf of the Company. Key areas include competition law, health and safety, fair employment practices (including anti-discrimination and harassment), political activities, and anti-bribery laws including the UK Bribery Act 2010.

VIII. Compliance & Reporting+

Team members are encouraged to seek guidance when uncertain about the best course of action. If a team member becomes aware of or suspects a violation of this Code or applicable laws, they must report it immediately to the Company's internal legal counsel. All reports will be kept confidential to the extent possible. The Company strictly prohibits any form of retaliation for making good-faith reports.

IX–XII. Waivers, Amendment, Protected Activity, Acknowledgment+

Any amendment or waiver of any provision of this Code must be approved in writing by the Board. The Company reserves the right to amend this Code at any time. Nothing in this Code limits team members from engaging in Protected Activity (including filing complaints with government agencies or discussing unlawful acts in the workplace). All new team members must sign an acknowledgment form confirming they have read and agree to comply with the Code.

Integrated Management System Policy

Information Security and Confidentiality of Personal Data

Topuz & Partners Ltd regards information security and the confidentiality of personal data as a corporate responsibility and undertakes to:

Protect the confidentiality, integrity, and availability of all information assets within the organisation
Conduct all information security and personal data processing activities in compliance with applicable legal requirements, contractual obligations, and international standards (ISO/IEC 27001 and ISO/IEC 27701)
Identify, assess, and effectively manage risks within the scope of the Information Security Management System (ISMS) and Privacy Information Management System (PIMS)
Ensure that personal data is processed in a fair, transparent, and lawful manner
Raise awareness of information security and privacy among all employees and relevant stakeholders
Uphold the principles of trust, responsibility, and accountability in information exchange with internal and external stakeholders
Carry out regular reviews, audits, and continuous improvement activities to ensure the effectiveness of the systems
Develop effective management processes to respond to any complaints, requests, or breaches relating to the protection and confidentiality of personal data

Batuhan Topuz, Director — 01/09/2025

Questions about these terms?

Our team is happy to clarify any part of our terms, policies, or acceptable use guidelines.